At Starquality Furniture, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a clear and fair refund policy to ensure your rights are protected.
Eligibility for Refunds
You may request a refund within 15 days of receiving your order.
Refunds are granted in full if the issue was due to our fault (e.g., damaged item, wrong item sent, or shipping errors).
How to Request a Refund
Contact Us
Email us at info@starqualityfurniture.shop within 15 days of delivery. Include your order number, reason for refund, and photos (if applicable).
Approval & Instructions
We’ll respond within 1 business day to confirm eligibility and provide the return address and instructions.
Return the Item
If a return is required, please ship the item within 3 days of approval using a trackable shipping method.
Refund Processing
Once the item is received and inspected, we will issue your refund to the original payment method within 2 business days.
Return Address
After customer service review:
2959A NW 17TH TER OAKLAND PARK FL 33311
Contact Us
Company Name: STAR QUALITY FURNITURE INSTALLATION LLC
Address: 2959A NW 17TH TER OAKLAND PARK FL 33311
Ein:93-3740423
Phone: +1 8282231265
Email: info@starqualityfurniture.shop
Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)
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